Whistleblowing Mechanism

Superbank is committed to fostering a transparent, ethical, and well-governed working and business environment. To uphold this commitment, we provide a Whistleblowing Mechanism UWBS3 as a channel for reporting any suspected misconduct, including fraud, legal violations, breaches of the code of ethics, or conflicts of interest involving internal parties of the Bank.

All reports will be reviewed in line with applicable procedures. To facilitate follow-up, whistleblowers are encouraged to provide identifying information (name, email, or phone number), although anonymous reports are also accepted. Superbank guarantees the confidentiality of whistleblowers’ personal data..

To ensure that a report can be properly processed, whistleblowers are expected to provide at least the following details: what happened (what), who was involved (who), when the incident occurred (when), where it took place (where), and how it happened (how).